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Why is car mode not working at all?

Why is car mode not working at all?

Car mode is not working at all. I have an iPhone 14 pro max which is up to date, as is the Spotify app. I have a Spotify duo account and I'm the main account holder.

I have both "car mode" and "keep Spotify open" enabled but it won't recognise that I'm plugged up to the car or using a car Bluetooth stereo, and doesn't enable car mode or keep Spotify open, which means my phone screen locks when driving.

I find this very dangerous and I'm this close to using another service!

Anyone else?

Please fix this ASAP Spotify!

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7 Replies

Hey @ChrisDiz,

 

Thank you for reaching out to the Community and welcome. 

 

To start investigating this issue, would you mind connecting a different device to your car (using your own account) to see if it makes any difference? If you don't have another one available, you can borrow one from a friend or family member to test it out. 

 

Also, it would be great if you could have someone log in with their account on your device and connect to your car (it could be the same friend or family member), to see if the issue persists. This will give us a better look at the issue.


We'll be on the lookout.

OscarDCModerator
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What's the point? I can see plenty of other users who have the same problem and Spotify seems uninterested in fixing core functionality. This has been a problem for nearly a year!!! 

 

And adverts inbetween podcasts now? I pay not to hear any adverts. Not for much longer I can assure you. 

Hey @ChrisDiz,

Thanks for the additional info, this ensures that we're on the same page!

 

We've been getting a few reports about this, and it sounds like you’re seeing a recent change to the app. We’re always testing possible improvements, so you or someone else may see something new or get a limited feature temporarily on the app. We appreciate you taking your time to raise this on the Community, as it helps inform our future decisions.

 

If anything else appears, we're just a post away.

MariaModerator
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I have the same issue, my device is not changing to car mode, I have an iPhone 14 pro with iOS 17.4.1 and using spotify version 8.9.26

I guess we should expect Spotify to have lots of problems since they sacked hundreds of their developers. 

 

This is massively frustrating!! 

 

I tried all the complete uninstall, cache clearing, reboot bulls**t and nothings changed whatsoever. 

 

At least I can have an AI generated playlist while I'm waiting for the police to arrive when I have a crash because I wasn't paying enough attention to the road. Whoopdef***ingdooo!!

Same issue here

I’m having the opposite. I can’t get mine out of car mode when playing in the car. 

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