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I don't know if I entered any billing info. Where can I check?
Hey @Jpa6997,
From the amount you mention, it looks like a Student Premium is being paid. You should fill out the contact form, and someone from Spotify will be happy to help you sort things out within 24 hrs. Don't forget to check your spam folder for responses as they may end up there.
If you get an automated email directing you to the community or help pages, you need to reply directly to support@spotify.com and one of the customer services agents will get back to you.
Hey @amyaz513,
You can check if you have any payment details in your subscription page.
Hope it helps. 🙂
Thanks for the info 😥😁
im on iOS and using the 7 day free trial will I get charged using App Store as I don't want to continue premium after the trial
If needed, delete your payment info by doing the following:
1. Go to your Subscription page.
2. Click UPDATE DETAILS. If it shows below 'Would you like to cancel your subscription?' click there and cancel.
3. Check the box to 'Remove', and click 'Change' button,
Without any payment details, no new charges can be made, but if you're an iPhone user, you do need to check that your iTunes subscriptions Auto Renewal is off for Spotify.
Here are Apple's instructions on how to do it:
https://support.apple.com/en-us/HT202039
Once the trial ends, you account will revert back to Free as it was before.
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