I have been using Spotify for several years. I have an active, premium account. Recently I switched from Android to iPhone and installed the app, logged in, etc.
I can play all of my music from my playlist, but I cannot access the "home" menu or the radio - I get an error "An error occurred - Try Again".
This happens over WiFi and on 4G - I have checked to ensure I am not in offline mode, uninstalled/reinstalled, cleared data - everything I can possibly think of, to no avail.
Anyone have any suggestions for me? I have no idea why this could be happening. I reinstalled it on my Android and it's working fine, so I am stumped. And sad. 😞
Solved! Go to Solution.
Found this on another thread - worked
Got the same issue with my iPhone7. Did the uninstall-install the app process then tried using the cellular data instead of wifi. This works. When I try to turn back to wifi though, issue occurs when I try to search for a song or an artist. So what I did is I looked for 1 artist then play the songs on 1 album using cell data then while playing, i switched it to wifi. So far, it solves the issue.