Won’t let be buy premium

Reply

Won’t let be buy premium

ah1mph_-dvfoi
Casual Listener

Plan

Free

 

Country

United States  

 

Device

iPhone 8+

 

Operating System

 IOS 11.4 

 

My Question or Issue

 

 spotify on my phone won’t let me view my profile, make playlists private or unprivated, and it won’t let me buy premium.  I’m not sure why I got this version of the app when no one else I know has it? Everything is up to date 

 

3 Replies

Re: Won’t let be buy premium

arielleshriver
Composer

Good Afternoon!

I believe your account has been updated to the newest free version of Spotify. If you are looking to see your playlists and profile, you can log onto a desktop and everything should be displayed there. With this new update, there should be four places at the bottom of your screen and one should be labeled "premium" if you go to that tab, purchasing premium should be simple. 

If you have any further questions, feel free to ask more!

Re: Won’t let be buy premium

ah1mph_-dvfoi
Casual Listener

I mean I don’t mind the changes to the app but it says that premium can’t be purchased in the app which is so bizarre to me. Maybe if I logged in on desktop and bought it, it works then show up on my phone? 

Highlighted

Re: Won’t let be buy premium

arielleshriver
Composer

Yes! I recently double checked that and all you have to do is go to spotify.com and click on "account overview" and purchasing premium should be easy from there!

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