**bleep** THIS I PAYED MY MONEY WHERE'S MY PREMIUM?!?!?

[Yuppitsthatkid]

Where THE **bleep** IS MY DAM PREMIUM?!? Okay it says I'm a active user of premium. It has took the money out my 10.00$ is gone, but I can use premium on my IPHONE 4 6.0.1?!? Why ?? No I'm not using my face book account I'm using my actual spotify I'd and password, now don't sugar coat it and say " ohh it's just server issues it will be fixed next year just keep paying us you hard earned money" no fix it or I'm Seeking a Lawyer, yes over the principle of false advertising/lode acts of scam/unlawful distribution without delivery

[Yuppitsthatkid]

But I can't use it on my iPhone ******* typo

[Rocio]

Hello Yuppitsthatkid, welcome to the Community.

Sorry to hear that is not working, first thing I would suggest is logging out and back into your account a couple of times. This generally can forcefully refresh the subscription onto your account. 

This should work since I´ve checked in our system and you are a Premium User already, but if it does not, please get back to me and we will try something else in order to fix it. 

Thanks and sorry for the inconveniences. 

[Yuppitsthatkid]

Nope still not working

[Yuppitsthatkid]

WHY IS IT NOT WORKING? I can't play songs in my playlist liked or starred or do anything.............

[Peter__]

Do you get any error messages?

Peter

[Yuppitsthatkid]

Only it saying "only premium users can stream music on demand"

[Peter__]

Do you have a premium subscription if you sign into the desktop client? 

Peter

[djmenke]

I have the same issue Premium has never stopped the 2 years I have been paying for but for the last month it has been saying on my iphone I can only stream radio I need a premium account. I am thinking of leaving to,

[Rocio]

Hello guys,

Sorry for the inconveniences but this should be fixed now.

Let us now if you are still experiencing it, thanks.

[Yuppitsthatkid]

Yes I am still having issues. I have contacted a lawyer and I meet with him Monday. I'm not sitting down and taking this **bleep**. Fix it by Monday or I'm filling the lawsuit. No more excuses..

[Peter__]

The staff are trying to help you here, threatening legal action isn't going to help anyone. 

Have you spoken to the payments team using the online contact form? It might be polite to ask for a refund before you take them to court over it.

Peter

[nisse_burr]

hello, i have the exakt same problem! I get the error message saying: "Spotify premium is required for on demand mobile streaming. It´s free to stream on desktop." 

Edit: never mind!!

[markodor1234]

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@Yuppitsthatkid wrote:
Where THE **bleep** IS MY DAM PREMIUM?!? Okay it says I'm a active user of premium. It has took the money out my 10.00$ is gone, but I can use premium on my IPHONE 4 6.0.1?!? Why ?? No I'm not using my face book account I'm using my actual spotify I'd and password, now don't sugar coat it and say " ohh it's just server issues it will be fixed next year just keep paying us you hard earned money" no fix it or I'm Seeking a Lawyer, yes over the principle of false advertising/lode acts of scam/unlawful distribution without delivery

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ok

my ssi ssd debit have to wait till next month i only have 7$ ithink so i my have to wait i can wait if nessasy > my bank is done south

overdraff protatectshon i m bad with spend mony but i pay my rent my roommate poays the bills wich is my girlfrind that all