can't see my playlists, says I need to get premium to play in any order

[#1]

Yesterday, I noticed that I couldn't see my playlists or play songs from albums in any order? Is this a new update? Because in order to play in any order, it says I need premium. It's very inconvenient and it only occurred recently. I've deleted the app, and cache, followed instructions you've given in some previous posts, logged out and back in a couple of times, restarted my device, and it still hasn't worked out. The only time I can see my playlists on my phone is when I'm playing songs on my laptop and its quite annoying as I can't lug my laptop around outside, just so I can listen to songs outside. I have an iPhone 14.

[MihailY]

Hey,

Thanks for reaching out.

Please note that on-demand listening is available for free users only in select markets. To take advantage of this feature, you need a Premium subscription.

You can find more info on the differences between free and Premium here.

We hope this helps. Let us know if you have other questions.

[Snowcured]

Then why when trying to listen to music in my mobile device with Internet doesn’t let me listen to my playlist, because when I click play nothing happens, but when clicking play on my computer so it sounds on my phone it says “This is a Premium feature”, and it’s annoying

[reyans428guar]

Hello,

Yeah, it’s a new update. Now restricts free users to shuffle-only on mobile, so you can’t play songs in order unless you have Premium. 

Best Regard,

Reyans

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