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can't sign into my account

Solved!

can't sign into my account

I tried to log in on my computer which did not work because it told me that my username or passsword was incorrect, so i reset my password multiple times to try and solve the problem but NOTHING worked. I then gave up after 40 minutes and went back to my phone to listen to my music there, but it had logged me out and will not let me log back in telling me that my username or password is incorect and then too, I tried to reset my password, and even deleated the app to redowload it and start over, but 1 hour later, I am still signed out! PLease help me log back in!

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Make sure that you are are logging in with your username and not your email address.

 

https://support.spotify.com/problems/#!/article/Problems-logging-in-to-Spotify

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

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8 Replies
Marked as solution

Make sure that you are are logging in with your username and not your email address.

 

https://support.spotify.com/problems/#!/article/Problems-logging-in-to-Spotify

MattSudaSpotify Star
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

I'm having the same problem it keeps saying the form has expired

Wow such a silly mistake cuased me so much time! Thank you soo much for you help. You are the best. 🙂

Nevermind ^^

 

Peace

Oh great! Thank you! 😊

Can't log into my account.. forgot my password and when I go to reset it, it keeps saying format has expired

Hey @G-dog-27! Welcome to the Spotify Community. ^^

 

That sounds not good.

Do you've tried to use another browser or clearing your browser cache/cookies ?

This may help you. ^^

Peace

I have the same problem 

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