cant listen to music without wifi connection

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cant listen to music without wifi connection

peacero
Newbie

i have a premium accont but i have nothing downloaded, but when im with my 4g connection, without wifi the app does not let me listen to any song...

 

ive tried to install again the app, and the configuration where you allow the apps to be used with the 4g connection, i dont know what else to do.

 

Thank you very much!

2 Replies

Re: cant listen to music without wifi connection

thisstupidupdat
Newbie

same for me! the new version of the mobile app doesn't let me 

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Re: cant listen to music without wifi connection

Rock Star 16
Rock Star 16

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps. Could you also try resetting network settings in Settings>General>Reset?

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

LoxerRock Star 16
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