My Question or Issue
Canvas disappeared from my account and i don’t know how to take it back, my account is in the latest version, i just want to solve the problem because i love this app and i want to enjoy everything it can offer to me
Solved! Go to Solution.
Hey @ariannariccio, thanks for reaching out to the Community about this.
I understand that you enjoy this feature and I’ll be happy to help you to see if we can get this feature back for you!
Could you try restarting your device? If that doesn't help, try a clean reinstall of the app following these steps.
If you're still having trouble, let me know what device this happens on, as well as the current software version. Also, attach a screenshot of what happens when you try to enable the Canvas feature by going to Settings (gear icon) > Playback.
Let me know how this goes!