error message "this accessory not supported"

Solved!
Reply
Highlighted

error message "this accessory not supported"

Regular
Since I updated my iPhone to 10.3.1 my Spotify playlists for my exercise classes at the studio where I teach stop playing after a song or so. It's not the cords, my case or the plug. I get the error message "this accessory not supported". I've restarted phone and Spotify. Any thoughts?
1 ACCEPTED SOLUTION

Accepted Solutions
Highlighted
Solution!

Re: error message "this accessory not supported"

Rock Star 24
Rock Star 24

Hey @AmyKarasick

 

The error message you are getting is from the operating system (iOS) and not Spotify.

 

I found this, but not sure if it will help:

https://discussions.apple.com/thread/7910347?start=0&tstart=0

MattSudaRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

5 Replies
Highlighted
Solution!

Re: error message "this accessory not supported"

Rock Star 24
Rock Star 24

Hey @AmyKarasick

 

The error message you are getting is from the operating system (iOS) and not Spotify.

 

I found this, but not sure if it will help:

https://discussions.apple.com/thread/7910347?start=0&tstart=0

MattSudaRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

Highlighted

Re: error message "this accessory not supported"

Regular
Thank you! Looks like I have company in this issue!
Highlighted

Re: error message "this accessory not supported"

Rock Star 24
Rock Star 24

You're welcome

MattSudaRock Star 24
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
Highlighted

Re: error message "this accessory not supported"

Newbie

Link leads to an unauthorized page. Anybody a solution for this?

Highlighted

Re: error message "this accessory not supported"

Newbie

Try one of these, worked for my devices :

Fix This Accessory May Not Be Supported on iPhone/iPad in iOS 10/11/11.1/11.2

1. Try the other original charging cable for your iPhone iPad.

2. Clean your Apple Accessory. You can use a pushpin to carefully insert it into your iPhone or iPad charging port, and clean out the pocket lint or debris from the charging port.

3. Plug your charger in, when you get the error message hold your finger on the dismiss button and pull your charger out. While still applying pressure to the screen, plug your charger back in and it should work.

4. Turn off the device with the Lightning plug attached and then restart it.

5. Connect your iPhone to the charging cable. The error message will appear, so dismiss or ignore it. Next, turn on the Airplane mode in your device. Turn off your iPhone and wait for 1 minute and turn it on again.

SUGGESTED POSTS