iOS 8 crashes when share

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iOS 8 crashes when share

sarmbrecht
Casual Listener
Every time I try to share a song to a spotify user the app crashes. Any solution? It really sucks because the social aspect of the app is its greatest quality and it is useless.
11 Replies

Re: iOS 8 crashes when share

Merik
Community Legend

Hey there @sarmbrecht

 

Do you have the latest version of Spotify? An update rolled out that should have fixed the issue.

If your case is resolved, please click the 'Accept as Solution' button and add your kudos!

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Re: iOS 8 crashes when share

sarmbrecht
Casual Listener

I do.  I have a little more information.  The share works if I scroll down and tap the user in the list.  If I tap within the search field it crashes.  So, it's not totally useless.  It's just a little inconvenient.  Any idea why the search field causes it to crash?  It looks like launching the key board (I have an iphone 6 plus) is a problem.  It doesn't display before the application crashes.

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Re: iOS 8 crashes when share

Jordi
Community Legend

Hi there welcome to the community,

Just tested it on my iPhone 6 and it seems to work fine on my side. Maybe this is an issue with the iPhone6 plus.

Could you try doing a full reinstallation of the app?


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Re: iOS 8 crashes when share

user-removed
Not applicable
I can confirm the same issue. Latest IOS version of spotify: clicking on the search bar while sharing also causes the app to crash on my iPhone 6 Plus.

Re: iOS 8 crashes when share

druidoodle
Newbie

I can confirm the same issue on iphone 6 plus

Re: iOS 8 crashes when share

chukka09
Casual Listener
Same here on iPhone 6 Plus. Please fix soon!

Re: iOS 8 crashes when share

Jordi
Community Legend

Hi guys thanks for your reports! I will report this and get back to you all as soon as I have more information.


What's a Spotify Rock Star, and how do I become one?
Last.fm | Twitter

Backstage Intro - Meet Jordi!
What's it like to be in a Spotify Office?


Did I help? Please add a like!
Did I solve your issue? Please accept as the solution!


Re: iOS 8 crashes when share

chukka09
Casual Listener
I just uninstalled the app and reinstalled. Seemed to work. I managed to share once at least.

Re: iOS 8 crashes when share

Solos
Regular

I can confirm the same issue on iPhone 5S and 6 on iOS8.1. App crashes when trying to share a song with someone else on Spotify.

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