iOS 8 - iPhone 6 - Premium Account - Extreme Quality for streaming is not showing up

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iOS 8 - iPhone 6 - Premium Account - Extreme Quality for streaming is not showing up

anovaremnant
Newbie

Hello.  I just upgraded to premium today for the first time.  The "extreme" quality for streaming audio does not show up, my only two options for streaming are low and high.  The Extreme Quality for offline does show up and I was able to check and use that feature fine.   Am I missing something here? 


Here is what I have tried: 

1.  Verified my premium account was active and showing premium 

2.  Logged in and out of the app

3.  Deleted and re-installed app

 

Thanks!

1 Reply

Re: iOS 8 - iPhone 6 - Premium Account - Extreme Quality for streaming is not showing up

Ivan92
Community Legend

Hi! And a warm welcome to the Spotify Community!

 

Unfortunately I don't recognize this particular behavior of the app. But can you check in the Spotify App on your iPhone the following menu and let us know what it displays there?

 

Spotify > Settings > Music Quality

 

(See attachment)

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