iOS Alpha & Beta Programs

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iOS Alpha & Beta Programs

Community Manager
Community Manager

We are excited to announce we are launching both an Alpha and a Beta program for the Spotify iOS.

 

Please read below for more information on how to get started. We appreciate your help in making the Spotify app the best it can be.

 

What are the Spotify Alpha and Beta programs?

By signing up as an Alpha or Beta tester of the Spotify app, you will get early versions of our new releases before we roll them out to everyone else. This is an invaluable help for us, as it allows us to find issues and crashes before we ship the release to millions of users.

 

The Alpha users will get new versions of the app almost daily, as soon as developers add new changes. These are early versions of the app, and there may be stability issues from time to time. The Alpha users help us find these issues as soon as they are introduced and allow us to fix them as soon as possible.

 

The Beta users will get new versions around a week before we roll them out to end users. The release will be almost done, but the feedback we get from Beta users makes sure we can find and fix any final issues.

 

Will Alpha and Beta users get access to new features?

We want to be very open here: in most cases, there will not be any new features in the Alpha and Beta builds. In some rare cases, we may try our new features in these programs, but most of the time new features are rolled out gradually to all users. The main reason to join the Alpha and Beta program is to help us create the best product we can.

 

Should I do anything special to test the app?

No, just use the app as you usually would and report any issues you find.

Note that we have a limited number of Alpha and Beta users on iOS. From time to time we will remove inactive users in order to free up test slots for new users.

 

How do I sign up?

To sign up for the Alpha or Beta program, just click on one of the links below, using the phone you want to install the Alpha or Beta version on. NOTE: There is a limit to the number of Alpha and Beta users we can have at any time on iOS. From time to time we will remove inactive users, so if the program is full now, you can try again later.

 

iOS Alpha Sign up

iOS Beta Sign up

 

These links will let you download the TestFlight app. From this app, you can then download new versions, send issue reports, etc.

 

I'm already a Beta tester, can I still sign up to be an Alpha tester?

Yes, just click the link above

 

How do I stop being an Alpha or Beta tester?

In the TestFlight app, simply select Spotify Music and click "Stop Testing". This will immediately remove you from the Alpha and Beta program.

 

How do I stop getting emails whenever there is a new build?

By default, TestFlight will send a mail when there is a new version of the app to test. If you don't want these emails, open TestFlight, select Spotify Music and go to "Notifications". Here you can select if you want notifications for new versions via email, mobile notifications, or no notifications at all.

 

How do I report issues?

In TestFlight, there is a link to "Send Beta Feedback". If you click it, you will be able to send an email where you can describe the issue. In the "What to Test" section, you will also see the email address for reporting issues.

 

We will not reply to individual issue reports, but all issues get forwarded to the right team, and we do our best to fix them. Of course, the more details you can provide, the higher the chance that we can reproduce and fix your issue. In some cases, we may reply and ask for additional information.

 

We also also be shutting down the Community Beta Board for iOS.

 

The latest version is having issues, how do I get a stable one?

In some cases, you may run into issues with the latest versions. If you do, please let us know what the problem is by reporting an issue. Of course, you still want to use Spotify. To do this, you can install an earlier version of Spotify. In TestFlight, select Spotify Music, then click "Previous Builds". Here you can select and install an earlier version of Spotify. Hopefully, that works for you.

4 Replies

Betreff: iOS Alpha & Beta Programs

burner
Roadie

Hey :)

is this the reason why the forums inside our „Beta Band“ section are gone?

 

Additionally, as I was a Beta Tester previously, do I have to register using the above link again, or will I receive the latest builds with my old TestFlight acceptance?

 

Thanks!

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1 person liked this

Re: iOS Alpha & Beta Programs

Rock Star 24
Rock Star 24

Hey @burner

 

Spotify staff have decided that users should email in their issues instead of posting in the beta board. Instructions on how to do that can be found in the post here.

 

You shouldn't have to re-sign up for the beta again. If you see that you aren't getting updates after a while, you can try going to the beta link again.

 

I recently switched to the Alpha releases (was on beta before) and the link opened up in TestFlight for me and I was switched over to Alpha right away.

MattSudaRock Star 24
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Re: iOS Alpha & Beta Programs

-DENISJH-
Casual Listener

Is the link to the alpha the same as the beta link?

Re: iOS Alpha & Beta Programs

Rock Star 24
Rock Star 24

Hey @-DENISJH-

 

No, both links are different. One is for beta and one for alpha. They are 2 separate testing programs. Alpha gets more (and sometimes more unstable) updates than the beta does. I think the beta release version caught up to alpha version since there hasn't been any new alpha releases in over a week. Hopefully there will be new releases soon. Things always take more time at the end of the year because of the holidays.

MattSudaRock Star 24
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