[iOS][Other] Spotify Connect on iPhone lockscreen

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[iOS][Other] Spotify Connect on iPhone lockscreen

kk86
Music Fan

I use Spotify Connect with my Gramofon. But on the iPhone lockscreen I can't control Spotify (next, previous and most important the volumne). 

 

Can you please fix this? Because when I use Bluetooth or Apple Airplay I can control Spotify on the iPhone lockscreen.

11 Replies
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Re: [iOS][Other] Spotify Connect on iPhone lockscreen

Rock Star 28
Rock Star 28

Hello!
Since this sounds more like a bug I've moved it to the help section.
Could you tell us what your Spotify version is?
Also do you see the lock screen controls but they just don't change anything when pressing the buttons?

MarcoRock Star 28
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Note: I'm not a Spotify employee.
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Re: [iOS][Other] Spotify Connect on iPhone lockscreen

kk86
Music Fan
I don't know if it's a bug. It seems when using Spotify connect the iPhone thinks there is no audio signal (it does of course to the gramofon). So the iPhone thinks there is no music, so no audio control from lockscreen.

The sonos app also seems to lack the feature I requested.

I use version 3.0.0.2566.

I don't see the audio controls at all on the lockscreen. When I use Bluetooth or Airplay I can see and use audio controls on lockscreen.
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Re: [iOS][Other] Spotify Connect on iPhone lockscreen

kk86
Music Fan
Somebody?
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Re: [iOS][Other] Spotify Connect on iPhone lockscreen

Rock Star 28
Rock Star 28
Hey again! I've escalated that issue to the Spotify staff, they'll check what's going wrong here. 😉
MarcoRock Star 28
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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Re: [iOS][Other] Spotify Connect on iPhone lockscreen

kk86
Music Fan
Thanks, hope fix will come soon!
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Re: [iOS][Other] Spotify Connect on iPhone lockscreen

Rock Star 28
Rock Star 28

Hey @kk86!

I've got the answer from the Spotify staff stating that it's actually "expected" to work like that. I've dug around the forum a bit and came across this topic which explains that it's due to iOS restrictions (again). Basically Apple lets you only control the actual output device which works against controlling Spotify Connect in that case. It's worth noting that it works just fine on Android devices.

 

But the staff reassured me that your feedback has been forwarded to the right team! So hopefully there is some kind of fix to work around that dumb iOS restrictions in a future update. Fingers crossed! 😉

MarcoRock Star 28
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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Re: [iOS][Other] Spotify Connect on iPhone lockscreen

kk86
Music Fan
I read about that too. But for example, the sonos app is using a workaround too.

After all I hope it will be fixed soon!

Thanks for your work so far.
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Re: [iOS][Other] Spotify Connect on iPhone lockscreen

dompan
Regular

Hi there!

Just wanted to ask if there are som news on this?

The functionality would really be great!

No workarounds?

 

Thanks

Dominik

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Re: [iOS][Other] Spotify Connect on iPhone lockscreen

TheChopsG19
Newbie
Hello Marco!

Had there been a workaround for this issue? I am wanting to use this feature as well and noticed it still hasn't worked.

Thanks!
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