iOS Spotify App only crashes when connected to 3G, works when connected to wireless

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Re: iOS Spotify App only crashes when connected to 3G, works when connected to wireless

Regular

I have restarted my phone on multiple attempts to get the app to work. I will update the software if I can't find a fix to this issue.

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Re: iOS Spotify App only crashes when connected to 3G, works when connected to wireless

Rising Star 7
Rising Star 7
It's possible that it's crashing because its not compatible with your iOS software, 5.0.1 was a while ago and spotify doesn't support iOS 4 either so it's quite possible it doesn't support 5 anymore
Michael. A Spotify Knight in Shining Armor.
I AM NOT A SPOTIFY STAFF MEMBER| I'm a Spotify Community Legend
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Re: iOS Spotify App only crashes when connected to 3G, works when connected to wireless

Community Legend

@555michael wrote:
It's possible that it's crashing because its not compatible with your iOS software, 5.0.1 was a while ago and spotify doesn't support iOS 4 either so it's quite possible it doesn't support 5 anymore

iOS 5 and 6 are both supported in the current application.

iOS has a dedicated legacy application called Spotify for iOS 4 😉

 

Peter

Peter
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Re: iOS Spotify App only crashes when connected to 3G, works when connected to wireless

Newbie

I have this EXACT same problem! I have a similar setup - iPhone 4, iOS 5.0, but on O2 in the UK) since I upgraded to 0.6.0 my Spotify app crashes whenever I open it and it's not connected to wifi. I found I can get it to work and play my offline tracks by putting my phone in airplane mode when I'm out and about. Obviously this means I can't receive calls or texts or basically use any of the functions of my iphone.

 

This is a huge problem for me as the only reason I pay for Spotify premium is to use it on my phone while out and about. I have never had any problems like this before and it coincided directly with upgrading to 0.6.0. I hope this can be fixed soon!

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Re: iOS Spotify App only crashes when connected to 3G, works when connected to wireless

Casual Listener

I have the same issue as all other users in this thread: App works fine on wifi/airplane mode but crashes instantly after starting up while on 3G.

 

I note that there was a Spotify app update yesterday, which DID FIX OTHER CRASH issues, but did not fix the 3G crash issue. It would be nice if this was given some priority.

 

I have tried all the suggestions give here (reinstalling the app, rebooting/powering off), short of clean reinstalling everything on the phone, which would be an outrageously invasive procedure.

 

Interestingly, upon reinstall the app works fine on 3G until the point where one has logged in - then it briefly shows the app screen at shuts down. Let this be another hint to the developers for where to look for the bug in their software.

 

Spotify: It sucks big time to pay a monthly fee for a non-functional product. Meanwhile, please do not charge for this (lack of) service.

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Re: iOS Spotify App only crashes when connected to 3G, works when connected to wireless

Casual Listener

By the way: I am on iOS 5.0.1 and Spotify 0.6.1.48 (and note that it's the _previous_ update that initially broke the app on 3G).

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Re: iOS Spotify App only crashes when connected to 3G, works when connected to wireless

Casual Listener

Spotify, you have just updated the app, and I've installed the new one (Version 0.6.2). Alas, the 3G crash issue described in this thread persists.

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Re: iOS Spotify App only crashes when connected to 3G, works when connected to wireless

Regular

I am still experiencing this issue. To reiterate, the app only crashes when I am on 3G. Wifi and offline mode works fine. I have tried restarting my app, restarting my phone, and reinstalling the app.

 

So far no update has fixed this issue, I hope a mod/admin will look into it.

 

Thanks,

Patrick

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Re: iOS Spotify App only crashes when connected to 3G, works when connected to wireless

Rising Star 7
Rising Star 7

have you tried the most recent app update, patapat?

Michael. A Spotify Knight in Shining Armor.
I AM NOT A SPOTIFY STAFF MEMBER| I'm a Spotify Community Legend
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