iPad app doesn’t play songs from the albums.

[smallbenis]

Plan

Premium

Country

India

Device

iPad Pro 2018

Operating System
iPadOS

My Question or Issue

I can’t play songs directly from the albums. But if I hit the shuffle button it plays songs.

I have paid for premium as a one time purchase for one year. Download and all the other premium features work except playing songs from the albums. I must use shuffle to start playing. It won’t play in normal mode

[SoundShots]

Hi smallbenis!

Thanks for posting in the Spotify Community!

Do you have the same problem on other devices or does it apply only on iPad?

Let me know.

Cheers!

[smallbenis]

It only happens on iPad when I use it on TV it works fine.
Thank

[Paszt1]

Hi guys,

Any updates on this issue? I have been having problems playing Albums on my iPhone 8, app version 8.5.60.881 latest available from AppStore.

I want to play the whole album but only the first song is played, I also don’t want to just add it to the queue otherwise I have to skip all songs that are currently in my queue.

Is there a way of clearing the queue/starting a new one?

This is becoming frustrating after 3 days of not being able to simply listen to an album.

Thanks
Michal

[Mario]

Hey there @smallbenis and @Paszt1 , 

Thank you for reaching out to us about this.

In this case we recommend you do a reinstall of the app. You can find the steps here.

Could you also try the following:

• Another internet connection
• Log in with another account, such as a friend or a family members to see if the issue persists.

Keep us posted. We're always one reply away 🙂

Cheers!