iPhone 4 with iOS 7.0.2 - says I am not Premium user. But I am.

[POS]

I have now been a Spotify Premium member since 10. August. Still I can NOT use my iPhone. It says I am not a Premium member.

When logging online the web says I am a Premium user. 

I have reinstalled the Spotify app many times. No avail. 

Either you fix this asap, or I'll just cancel. I have the sense thay I have not got what I have paid for...

So please help.

[Peter__]

@POS - What username is shown on your online account which shows you have premium? 

Peter

[POS]

(removed my username)

[Peter__]

On the mobile application are you logging in using that username and your Spotify password (not Facebook)? 

Peter

[POS]

I was logged in with my email adress as username. That is the email adress that is related to the same account.

I now logged out and logged in with my username, and now I get premium access. 

So either you have fixed it, or you have a serious issue relating the email adress and the username.

Ok, I'll try out premium on my phone today... 🙂

[Peter__]

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@POS wrote:

I was logged in with my email adress as username. That is the email adress that is related to the same account.

I now logged out and logged in with my username, and now I get premium access. 

So either you have fixed it, or you have a serious issue relating the email adress and the username.

Ok, I'll try out premium on my phone today... 🙂

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You will have two completely seperate accounts. Signing in with a username logs you in via Spotify, signing in using an email address logs you in via Facebook. 

Peter