Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

iPhone 8 glitch

iPhone 8 glitch

Plan

Premium

Country

 

Device

iPhone 8

Operating System

(iOS 10

 

My Question or Issue

Whenever I leave Spotify on in the background after using it and I pause my music, the button will still show that itโ€™s playing (even though itโ€™s not). And if I go on another app that has audio it wonโ€™t play without me having to close out the Spotify app

Reply
1 Reply

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

Hope it helps ๐Ÿ™‚

Suggested posts

Staff
Let's introduce ourselves!

Hey there you, ย  Yeah, you!ย 😁 ย  Welcome - we're glad you joined the Spotify Community! ย  While you here, let's have a fun game and getโ€ฆ

Staff
ModeratorStaff / Moderator/ 3 years ago  in Social & Random