Hi Spotify Community,
I'm now at my wits end. I have downloaded the mobile App - and deleted and redownloaded it MANY times (plus have restarted my phone, and all the other nonsense solutions that techies generally suggest) - but music just will NOT play on my Spotify App on my iPhone. I am based in Taiwan. The App worked great for the first week (trial period) but now I just absolutely cannot get it to work. I even deleted the app off my Macbook so there it is only active on 1 device - my phone (despite what I have read seeming to indicate that it's okay to run it across 3 devices in the free version, but hey! I'm just trying anything!) I had serious issues just even trying to log in to the App, and thought once I succeeded with that, I'd be on the home straight. But nope - no music! With this many issues just trying to use the free version, I am very skeptical about throwing money at it and upgrading to Premium. Any advice on how to get music to play!? Thanks!
Solved! Go to Solution.
Hey Laura_Jane0! Thanks for reaching out!
Sounds weird! Playing music with Spotify Free is a bit different than with Premium. On Spotify Free you'll have to tap the big Shuffle Play button to play music.
Let me know when this issue happens again and I can take a look backstage. 🙂
Have a nice day and keep rockin'! 😄
Swanny, sincere apologies... NY's cleaning out inbox and I see that I didn't ever respond to your final message, sorry! Thanks for looking into the issue for us. Perhaps it is just an iPhone issue in Taiwan for the free streaming as I have a friend on Android who is able to free stream on his phone. Anyway, here's hoping the issue might get fixed this year 🙂 Even if not, really appreciate your efforts of looking into the matter! Thank you so much! And happy 2017!
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