Help Wizard

Step 1

NEXT STEP

iPhone App opens but sticks at logo

iPhone App opens but sticks at logo

I have noticed in the last couple of weeks that when I first try to open the Spotify app (iPhone 6 latest OS) that it starts, shows the logo but does nothing else. 

I then have to close the app (double click home button and swipe to close) and restart app. It then starts fine. 

 

I usualy ally close all apps down daily and it is usually the next day (maybe longer) that I then can't sign in. Which is odd as I have to do this once it hangs to get it to load. 

 

I have ate removed the app entirely and re-installed. I still have the same issue. 

 

Many suggestions gratefully received. 

Reply
1 Reply

Hey there!

Can you let us know exactly which iOS version you're using?

We'll see what we can suggest.

Suggested posts