Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Solved! Go to Solution.
You'll probably have to contact Spotify support directly for help, but I've been working with them for over a week and the problem continues. I've found some suggestions from other users with the same problem and I've tried them, and some of them work, but I can't make any promises.
1. Try playing one of the songs in the playlist that you're downloading.
2. Close Spotify while it's trying to sync, then re-open it.
3. In your iOS settings, turn off your WiFi, then turn it back on again.
This problem, as well as slow sync speeds, and songs not playing at all, are reported by quite a few users. Nobody seems to know what the cause is or how to fix it.
I've been having this same problem on and off for over a week. I have found that if I let the sync continue, the track will finally download and then play. But this can take a long time, 10 to 15 minutes or more. You could leave your device connected to power so it doesn't drain the battery and go do something else while it tries to sync. I can't guarantee it will work for you, but it's worth a shot.
Good luck!
You'll probably have to contact Spotify support directly for help, but I've been working with them for over a week and the problem continues. I've found some suggestions from other users with the same problem and I've tried them, and some of them work, but I can't make any promises.
1. Try playing one of the songs in the playlist that you're downloading.
2. Close Spotify while it's trying to sync, then re-open it.
3. In your iOS settings, turn off your WiFi, then turn it back on again.
This problem, as well as slow sync speeds, and songs not playing at all, are reported by quite a few users. Nobody seems to know what the cause is or how to fix it.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…