ive not been upgraded?!?!

Reply

ive not been upgraded?!?!

Tuscaneer
Newbie

i just upgraded my spotify but it hasn't gone onto premium yet, what do i do, or do i just have to wait? and responses welcome!

3 Replies

adrianreza
Newbie

Same here i upgraded but it still hasnt gone to premium

Taylor
Community Legend

Hi, and welcome to the community!

 

Please note it can take some time for a premium subscription to activate across all devices.

1) Have you checked your Subscriptions page to make sure you are successfully premium?
2) Try logging out/in and reinstalling Spotify.
3) Make sure you're logging in with the right account; it's very easy to have both facebook and Spotify details!

 

Anthony 🙂

This post was by Taylor - I do not work for Spotify!
If this solved your issue - Mark it as a solution! If you like my post - Please add Kudos!
||  Spotify Profile - Taylor   |  Feel free to PM me - Here  ||

Carina
Community Legend

Hey guys and welcome to the community!

If nothing of the points that Anthony stated are true/working for you, I suggest reaching out to the official support team by using this contact form: https://www.spotify.com/about-us/contact/contact-spotify-support/.

If you receive an automated email that leads you back to the community or help pages, reply to it (even if it's from "no-reply") and one of the Spotify team members will get back to you as soon as possible.

SUGGESTED POSTS