my Spotify doesn't work on Sonos anymore - please help

[Robin100]

I have a premium account  on spotify but cannot now use this through my sonos system! I believe this is a common problem.  Everytime I try to listen to Spotify through Sonos I am told I cannot access as i don't have a premium account but I do!!!!!!!!!!!

my email is <snip>

Please help me or i will have to cancel my premium account

thank you

Robin FEgan  

Edit - email removed ~Liam

[Liam]

Hi there!

Did you make your account using Facebook? If so, you will need to sign in using your user id and a device password 🙂

Liam