no sound when going to the next song

[avanhorn]

When playing songs on my phone there is no sound when spotty changes to the next song. The song is playing but without sound. If I manually change the song it plays fine. If I hit pause and then play again it will start the song over with sound. Not sure how to fix this but its getting really frustrating.

[Bittencourt]

Hi,

Are these songs local files?

Have you tried reinstalling the app?

[avanhorn]

They are not local files. They are all songs from spotify. I have not tried reinstalling the app. Trying that now

[avanhorn]

Reinstalling the app didn't work

[Bittencourt]

Hm, another possible solution presented on the Spotify FAQ is logging out of your account and logging in again.

If it does not work i suggest you wait for the next app update, or getting in touch with the staff.

[avanhorn]

Thank you so much for your help. I will try that

[Bittencourt]

Good luck!

[Stodadio]

I have exactly the same problem, with local files and with music in streaming

I installed again the APP ... but the problem exist again  

[Stodadio]

sorry for bad nwes ... log out + new log in, it doesn't work 

[avanhorn]

Yea I haven't found a solution yet either 😞 its really frustrating

[Bittencourt]

Are you guys getting this problem recently? Or has it been introduced in the recent update?

Are you able to press the home and power button until you see a Apple logo and try again?

[avanhorn]

I just started having the problem today. Im on an android so all I get when I hit the home and power button is a screen shot

[Bittencourt]

Actually I told you to press (and keep pressed) the home and power button UNTIL you see a Apple logo.

[Bittencourt]

It takes like 5 seconds

[Stodadio]

😞 😞 😞 Onestly, I wrote here because it was the only one post with my same problem. Only later I observed that it was a topic for iOS system ... I have an android phone (samnsung) and the problem appeared some days ago. @Bittencourt, sorry for the mistake

[Bittencourt · Accepted solution]

No problem, man.

Try turning on "Crossfade" and see if it works.

[Erneszgzspotify]

Hola! Me pasa lo mismo que a vosotros. Ha empezado a pasar desde el día 29 de enero. He probado de todo, y sigue igual. Unas veces pasa a la primera canción que pasa y otras reproduce varias y en una de repente deja de soñar. Si pausas la canción vuelve al principio y suena. He probado en streaming y en modo sin conexión, creo que es problema de la app. A ver si alguien da pronto una solución.

[Stodadio]

@every user with same problem using ANDROID system -> this is the right TOPIC

https://community.spotify.com/t5/Help-Android/Starting-playlist-but-after-the-first-song-it-stops/td...

[Stodadio]

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@Erneszgzspotify wrote:
Hola! Me pasa lo mismo que a vosotros. Ha empezado a pasar desde el día 29 de enero. He probado de todo, y sigue igual. Unas veces pasa a la primera canción que pasa y otras reproduce varias y en una de repente deja de soñar. Si pausas la canción vuelve al principio y suena. He probado en streaming y en modo sin conexión, creo que es problema de la app. A ver si alguien da pronto una solución.

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tun ON the function called CROSSFADE (debe activar el "fade" )

[avanhorn]

My problem is with android