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problems listening to music offline

problems listening to music offline

I recently downloanded the spotify app to my ipod touch, joined spotify premium, and downloaded some albums.  I can listen to the downloaded albums offline for a few hours, but after about 6 hours they disappear.  They reappear as soon as I come home and the ipod reconnects to the internet.  Any idea why this happens and if there is anything I can do about it?

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4 Replies

Hey there @raven8 and welcome to the community!

 

That sounds odd. Have you checked this thread on troubleshooting iOS issues? If it persists, make sure you have the latest Spotify client update or you can try a clean re-installation 🙂

 

Hope this was helpful!

K

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Thanks for the advice. I installed spotify about 2 weeks ago, so I would
be surprised if doing it again makes a difference, but I will give it a try.

No problem 🙂 A clean re-installation usually solves it. If not, try reading the link above as it contains several other ideas on how to fix it.

 

Let me know how it worked!

K

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Treat others the way you want to be treated!
I can help in english, français or ελληνικά
Follow me on Spotify | What is a Community Star? Join us!

So far, so good!

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