"Undoing" High Quality Offline Sync

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"Undoing" High Quality Offline Sync

jribs3
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So like a complete goober, I thought I'd have enough space on my 4s to sync my offline songs at the extreme quality (I have about 600 songs). I was wrong and it ran out of space. So when I went back to change the sync quality to a lower setting, high or regular, the memory used up from the completed extreme quality streaming was not freed up. How do I fix this? I've heard of people having to delete and re-download the app to fix this, which would be a bummer but can be done. Otherwise, since I can't delete songs off of my phone, that data has fallen into a black hole. Oh well, let me know if I can fix this. Thanks in advance!

 

Jack

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Re: "Undoing" High Quality Offline Sync

Rock Star 21
Rock Star 21

Yes, your best bet is to delete and reinstall the Spotify app. You can confirm that the space has been cleared by going to Settings -> General -> About, and seeing if you now have Available space. You can then sync your offline playlists at Normal quality.

blakeRock Star 21
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Re: "Undoing" High Quality Offline Sync

Rock Star 21
Rock Star 21

Yes, your best bet is to delete and reinstall the Spotify app. You can confirm that the space has been cleared by going to Settings -> General -> About, and seeing if you now have Available space. You can then sync your offline playlists at Normal quality.

blakeRock Star 21
Help others find this answer and click "Accept as Solution".
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Note: I'm not a Spotify employee.

Re: "Undoing" High Quality Offline Sync

user-removed
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Yea, so it seems that a lot of iPhone 4 and 4s users don't seem to get their memory back upon unsyncing a playlist, whereas iPhone 5s users don't really have this issue. I believe Spotify is working on this at the moment. For now, @gprocess is probably right and reinstalling the app is your best bet, as that unsyncs everything.

Re: "Undoing" High Quality Offline Sync

jribs3
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Alright, that's not the worst thing. Thanks

Re: "Undoing" High Quality Offline Sync

jribs3
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Yeah having to delete the app and reload it is a lot to erase memory. Then again that's what I get for not upgrading my phone

Re: "Undoing" High Quality Offline Sync

Rock Star 21
Rock Star 21

@jribs3 wrote:

Yeah having to delete the app and reload it is a lot to erase memory. Then again that's what I get for not upgrading my phone


You can also add your kudos and comments to this idea, which suggests adding a 'Clear Cache' button to iOS for cases like these.

blakeRock Star 21
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.
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