Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
Hello everyone! I moved to Australia 6 weeks ago and I can't use my spotify account. In a previous post I had read that I had to put my credit card details to change my country, so I did, but ended up just paying for spotify premium for a month and it didnt even let me change my details. Now it won't let me log in unless I pay, but I don't want to get premium, how do I get free spotify? I created my account when I was in Australia the first time, used it all this past year in London without a problem and didnt have problems in Italy either, so how comes I can't use it in Australia??
THANK YOU!