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Who Me Too'd this topic

Downgraded and lost all music after changing password

After changing my password, my account was downgraded to Free, and I have lost all my music and playlists. 

 

I've sent 2 emails to the tech support email, but all I get back is a generic email telling me to check the forums for answers.

 

I have tried resetting my password again. I've re-downloaded my app. Nothing works.

 

My credit card is still being billed each month.

 

This is not acceptable.

Who Me Too'd this topic