Help Wizard

Step 1


Who Me Too'd this topic

I can't cancel my Premium account. Help!!!

I'm trying to cancel my Premium account. The Help pages direct me to the Subscription page, where supposedly there should be a "cancel subscription" button. I need to cancel this TODAY so it doesn't renew tomorrow!


On the Subscription page, all it says is :


You do not currently have a payment provider connected to your account.

[and then a button that says 'update details']


Your Spotify Premium subscription will be automatically renewed on 2015-01-14 and charged $12.99 + Sales tax, unless you cancel your subscription before that time.


It says nothing else! When I press the button that says "update details" it just redirects itself to the same page. PLEASE HELP SOON!!!


Who Me Too'd this topic