Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Who Me Too'd this topic

Skipping, pausing and stuttering

I'm a Premium user (version 1.9.0.1273) almost exclusively on my phone (HTC Desire X).

 

Over the last month or so Spotify has been skipping, pausing and stuttering as if it's buffering, or as if I'm listening to a scratched CD. Following advice seen in this forum I've made sure crossfade is turned off and streaming and download are set to the lowest values. However, the problem persists.

 

I used to use Spotify every day, but currently can't due to the frequency of this frustrating problem. Can this be fixed?

 

Who Me Too'd this topic