!!! SUCCESS : read below !!!

I was on Premium and Spotify was charging my credit card (last charge in January 2015).  Then in February I got an email saying I needed to update my payment information and I lost Premium.

I ended up deleting the card and re-adding it after talking with email support.  Everytime I tried to "upgrade to premium" I get this error message.

“Oops, seems your card or payment provider is having a bad day. Don’t worry, no money has been charged. Try again or use another payment method.”

Spotify support already told me to check with my bank and I have.

The card works, there is no block on any transactions.  The credit card company says there haven't even been any transactions attempted by Spotify (nothing to decline).

I have a Chase Sapphire VISA card in the USA.

Anyone else have this problem?  Anyone at Spotify think they can fix this?  So far, email support has only told me that it's my bank's fault or to try a different payment method.

** Update **

Spotify support confirmed that it's a Visa card. Didn't say if they attempted a transaction or not.

They suggested it might be something wrong with my account and that I should create a new account and upgrade it.

I refuse to change anything from what was working in January until Spotify gives me a reason things are broken.

** Update **

Spotify support contacted the Payments Team. They said it "might be because our system needs a little time to catch up with things".  They recommended waiting 48 hours before trying to upgrade to Premium again.

This doesn't make any sense to me, but I'm will to try it.

They gave me another free month of Premium while I wait.  Much appreciated.

** Update **

Regarding the last contact I had with Spotify Support, I waited for a few days and tried again. Didn't work.  I repeated the process a few days later and still didn't work. I repeated for a third time a few days later and still didn't work. I replied to Spotify Support and let them know and haven't heard anything back since a few days ago. I'm just waiting as of now.

** Update **

I was contacted again by Spotify Support (email).

    "I'm afraid that currently there isn't much that we can do, but this isn't[sic] being looked into.

     I did add another month of Premium onto your account and once that runs out the issue should be fixed."

So, I still don't know if Spotify has identified a problem. I will continue to wait and use month to month Premium.

** Update **

On May 14, 2015 I was able to subscribe to spotify premium with my credit card.

I wasn't notified by Spotify support that I should try again.  It was the same card and account, but a new credit card number.

My long nightmare of ad supported listening is finally coming to a close.  I hope everyone who has run into this issue will try again and report here if there is still an issue.