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Subscription payment problems

Hello,

 

Spotify notified that my credit could not be charged. So I headed to my account page and certified that my credit card is right. I also tried to update to another credit card but I got a message telling that update could not be done due to an unknown error (the message is in portuguese): "Opa, parece que seu cartão ou serviço de pagamento está num dia ruim. Não se preocupe, nada foi cobrado. Tente de novo ou escolha outra forma de pagamento."

 

Please help!

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