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When I tried to redeem the £4.99 student discount via Unidays, I received a message stating "It appears that you are not eligible for the discounted product that you are trying to purchase. If you'd like you can still upgrade your account to premium at any time." I thought perhaps this was because I had an existing premium subscription, so I cancelled it and tried to redeem the student discount again, but got the same message?
Does anyone know why I might not be eligible?