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Student Discount charged me, didn't verify my info.

I went to renew my premium subscription to get the Student discount, and I entered my card and sent in the verification documents. The documents were rejected (I don't know why) and my discount never got verified. Spotify charged me 5.00$ on my credit card statement still, but I don't have premium. I have gotten no email receipt for the charge, and my account shows no record of it. I would just like the charge to be canceled or for my account to be verified. This is frustrating.
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