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Gift cards' PIN-code unreadable and payment team not answer my emails

Hey,

 

Two weeks ago I bought 1 month Spotify Gift card amoung of 10€. When I tried to scratch PIN code area so I can see the code, It was unreadable.

 

I immediately contacted Spotify payment team and they found the code and asked some security informations. I answer them but It has been over three days and no answer back.

 

So what's going on why payment team don't answer my emails?

 

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Who Me Too'd this topic