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cannot login to ipad

At the beginng of this week, every time I opened Spotify on my iPad 2, it crashed my iPad.  Literally every time I tried to access ANY app while Spotify was open, my iPad would reboot. So I uninstalled it and then reinstalled it. Now, I cannot log in to the app. I keep getting the message "Login failed. Unable to login, either username or password is incorrect. Have you signed up for a Spotify account?" 

 

I can log in to my account on my computer. I've reset my password now multiple times, uninstalled and reinstalled the app 4 times, but still I cannot get on. This exact same thing is happening on my iPhone 5.

 

My iPad is WiFi capable only. I tried disabling WiFi on my phone and logging in that way, but no matter what I do, I CANNOT log in to my account on my ipad or iphone.

 

I did report this to Support and received an email with a case number; however, it is a no-reply email, and is basically NO help. I've received no other support. Extremely frustrated at this point.

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