Announcements
The Spotify Stars Program: Celebrating Values Week!

Help Wizard

Step 1

NEXT STEP

Who Me Too'd this topic

Cannot access my spotify account

Good evening,

 

For a couple of weeks now i'm having trouble accessing my spotify account!!! For some reason it logged out from my PC and Iphone:

I've trying to reset the password but i get this message - The username or email you provided is not associated with an active Spotify account.

So, i tried to create a new one and it says that my email and username are already in use!!! what can i do? On one side is not active and on the other is already being used?

 

Can you please help me?

 

Thank you in advance

Who Me Too'd this topic