Type in your question below and we'll check to see what answers we can find...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
I have an old payment plan for €4,99 that works fine to me.
Apparently you can only sign up for 9,99 now, but when I started with Spotify you also had the 4,99 plan (=mobile not included)
I want to change the payment method though, and my account info says: you're using Spotify Free (which isn't true) and the only thing I can change is update to Spotify Premium (which I don't want)
I only want to pay from creditCard, instead of PayPal, but since my accout information says I'm not having a paid account, I cannot acces my paymentmethods.
I do pay the 4,99 every month, Who helps me changing the payment method On the Old Account?
Thanks in advance,
Suzanne Olde Rikkert