Hello,

Since a couple of years now, I had a Spotify prenium account (my last payment is the 14th of October). But since one week, I realized that my account has been deleted without my permission. I didn't received any email or anything that could let me know of this. But when I tried to connect with my username, the app told me that my account did not exist.

Now, my account is associated with my facebook profile (it was already the case I think), and I have lost everything. I'm not even a prenium member. So, I wonder what can I do. What is the problem ? Is it possible to find my old profile ? What can I do ?

Cheers,

Frank1010

P.S.

To post this, I need to reuse my email and my username with this "new" profile (associated with facebook)