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Hi All,

I am currently trying to reset my "device" password. I have not managed to do so until now.

Below are the steps I have tried:

I log into my account on the web, click on "set a password for your devices".

After the page loads, I click on the button to send myself an email

I receive the email in my inbox and click on it.

When I click on that link, I am prompted with Password and retypte password boxes.

After retyping my password, spotify replies the following message:

"There was a problem setting your password"

Without providing additinoal cues on the reason.

I have tried with simple and complex passwords, only letters, cases...

I have not managed to reset this device password so far.

I would appreciate your help to solve this issue.

Is there a way I could contact Spotify support directly?

Thank-you.

Regards,

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Help Wizard

Step 1

Just quickly...

Device Password - There was a problem setting your password...