Help Wizard

Step 1

NEXT STEP

Who Me Too'd this topic

Cannot save songs in my Micro SD

I've followed the steps below in two opportunities and I didn't get the songs I saved in my external memory.

 

- Go to System Settings

- Go to "Apps" 

- Find Spotify there

- On Spotify's page, first, tap "Force Close"

- Then tap "Clear cache" if it's not greyed out.

- Then tap "Unninstall" and remove the app.

- After uninnstalling, power off your device.

- If you can, remove the battery now. Power back on.

- Using a file manager on your phone or with your USB cable and your computer, go to Internal Storage > Android > Data and delete a folder called com.spotify.mobile.android.ui

- Reinstall Spotify from Google Play

Who Me Too'd this topic