Who Me Too'd this topic

Hello my name is vanessa and I wanted to make a huge complaint to you. I want a refund & I want my money back! You guys charged me two times this month. Which it only had to be once this month since I had the free trial. And not only that I canceled my subscription about a week before it ended and you guys still had audacity to charge me two times to my debit card. And now because of that situation I'm in negative $88 dollars with my account. I want my money back. And another problem im having with you guys as well, even tho I was trying out the free trial it didn't even end up working! It kept freezing and stopping 95% of the time. So I basically only used my Spotify trial 3 times out of that whole month. That's so unfair. And then I get charged? For what, for something that doesn't even work at all. Please do me the favor of refunding me back both the payments you guys took out of my accout. I would really appreciate it. Thank you. Can someone please help me!