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Hi guys, I can log in to my user account at spotify.com, but when I try to log in to the app on PC or Andorid, or using the web player, I'm getting error code 3: incorrect username or password.
I'm using FB to log in. When I want to reset password it says I need to change the password on FB. I change the PW on FB and still can't log in.
Solved! Go to Solution.