Recently, I apparently signed up for the premium account instead of the free trial. I contacted Spotify and told them of the mistake immediately and asked them not to charge my card. I even cancelled it right after I saw at the end of the sign up that they were going to charge me. They charged my card anyway even though I told them it was an accident and I can't afford to get the subscription. I got an automated email stating that they were looking into it and would get back to me ASAP.

Has anyone else had this problem? Is Spotify good for doing the right thing...or are they just so desperate for $9.99 that they don't care about their customers?