Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Please see below the most popular frequently asked questions.
Loading article...
Loading faqs...
Please see below the current ongoing issues which are under investigation.
Loading issue...
Loading ongoing issues...
I have used the Samsung EVO SD cards all along. I had one card awhile back that started unmouting itself after using Spotify. I figured it was just a bad card so I ordered a new 64gb Samsung EVO min sd card. Again, same thing happened. The card had only been used for about 5 days and has never been in anything but my phone. I was using spotify and the card becomes corrupted.
I have tried running checkdsk and formatting. Windows cannot format it and checkdsk points to the spotify folder. After some investigating I found the folder that caused all this. It is at spotifycache>Storage>5b. Folder 5b is corrupted and is causing all the issues. Windows wont let me delete it. Does anyone have any suggestions?