Announcements

Help Wizard

Step 1

NEXT STEP

Who Me Too'd this topic

Same old Country change issue everyone has.

First..

 

Using Facebook-login for a while being a free user.

 

This Friday i order a family-subscription.

I live in Sweden, but work in Norway, so therefor i do as i always do and use my Norwegian Visa-card.

 

Big failure as u see allready there as this prevents me now from inviting my familymembers as Spotify keeps being anoying wanting me to be a Norwegian resident.

 

So i email support and get a url.. sure.. that didnt do much.

I see the hint here to cancell and renew.

 

So i cancell the subscription completely. I then start it again and change the country to Sweden and payment to PayPal.

That way both me and Paypal has the same info, that im Swedish. nothing else.

 

so... when everything is done i go back to my profile to check. And guess what.... Im still in NORWAY.....

 

I do it once more. cancel, change country and use Paypal., choose Family-subscription and go through with the phurcase.

Check my profile and....

NORWAY.... and to make it even more fun... h00ray a Premium account instead of the Family i did choose...

 

Spotify seriusly needs to get this stuff fixed, because this is the worst experience ever when it comes to subscribing to anything..

 

 

But if anoyone has a good solution to this i would be thrilled of joy to get it solved and it would seriusly save my day and make the family alot happier as this is way to frustrating and anoying.

 

Best regards

O.Kristiansen

 

Who Me Too'd this topic