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Gift card pin code unreadable

When I tried to scrape off the protection from the back of the giftcard, parts of the PIN fell of, and now I can't read it and I can't redeem the card without it.

 

I have TRIED TWICE to contact spotify support but I have yet to recieve any reply at all.

 

I'ts been two weeks without reply from spotify support! What can I do?

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