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Can't stream music, I can only play downloaded music

I have premium on my Galaxy S5, and I can only play downloaded music. I can't stream 95% of the time, and the 5% is only for a song or two. I've reinstalled the app and force closed multiple times. It doent matter if I have 4g or am on my home wifi. I hate paying for something that doesn't work.
HELP PLEASE!!
Who Me Too'd this topic