I tried to sign up for a student membership. I gave Spotify my card information, and then was aked to give them information so I could be verified as a student. They couldn't verify me, so I didn't recieve the service, but I was still charged. I need my money back, and I can't seem to find a single human being at spotify to get in contact with. Very fruststated that my money was taken from me. I checked my receipts on my spotify account, and it's not there. I also checked to see what my membership was; free, not premium. The only thing that shows any indication that I tried to sign up is the money subtracted from my bank account.