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Family Membership - Adding Users To Account

lachie101
Casual Listener

Hi There,

We've just signed up to the family subscription (spotify australia), and we can't seem to upgrade the other accounts. From the family manager's page, we can invite users which sends an email but we can't find anywhere to insert the invite code or upgrade as a family member. I followed the prompts in the email to "upgrade" but it asks for credit card details which shouldn't be neccasary as it's already paid for as a family subscription. Does anyone know how to add the other accounts or otherwise complete the process? 

Thanks,

Lachie

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